Direct Hotline counseling/receiving calls, emails, messages (email, chat, voice) fromcustomers to answer questions, support to resolve customer complaints about productsand services on the e-commerce platform.
Update information on the system.
Perform other duties as required by superiors.
Quyền lợi được hưởng
Income up to:
22.000.000 - 23.200.000 VND/month.
Base salary: 21.500.000 VND.
Meal Allowance: 500.000đ VND.
KPI Incentive: 900.000 – 1.200.000 VND.
Night shift allowance: 30% base salary.
100% salary in 2-month probation time.
Join the insurance regimes according to the provisions of the Labor Law.
Accident insurance 24/7.
14 days of leave/year.
Annual Health Checkup.
Participate in training courses on skills and profession.
Experiencing a clear promotion path.
Working in a dynamic, professional environment with many opportunities for advancement.
Yêu Cầu Công Việc
Proficiency in Japanese (listening, speaking, reading, writing). The JLPT N1 or N2 if have time live/study in Japan
Graduated High School or highereducation.
Having experiences in customer services is an advantage.
Loud & clear voice.
Yêu Cầu Hồ Sơ
- CV (requires a formal photo) - CCCD (notarized copy) - Personal resume - Health certificate (Not more than 6 months) - Relevant qualifications (notarized copy)
Thông Tin Liên Hệ
- Hồ Chí Minh: 182 Le Dai Hanh, Phường Phú Thọ - Hà Nội: Phường Thanh Xuân