You will be responsible for: -Support for customers who have maintenance contract with KDDI by phone, email, remote or onsite -Support project manager about project matter and report, prepare WBS, manage vendor, time, cost, quality, change request and risk to make sure project finish on time. - Involved in implementation: - Managing vendor’s cabling work - Network and security solutions and ensure troubleshooting, escalation and resolution of network and security incidents (Firewall, router, switch, Wi-Fi) - PBX, PA (Public Address), Walkie-talkie - Surveillance system, access control - Server: on premise and cloud solution - Virtualization: VMware, Hyper-V - Onsite Engineering support (full day) at the customer’s site based on the contract - Backup and storage - Email - OA equipment such as PC, printer, Projector, Monitor, Conference... - Report on the work to managers and sale PIC in HCMC
Quyền lợi được hưởng
Salary upon the ability and discussion
-Dynamic and professional working environment
-The salary and bonus policy are interesting
-Salary increases consideration 1 time/year.Good chance to study and develop career path stably.
-Enjoyable with benefit and policy according to labor law and special policy
of company
-Working travel by company car or taxi
-Mobile phone allowance
-Skilled/Experienced engineer team in HCMC provides OJT and Training
-Company trip for all staff (except in pandemic situation)
Yêu Cầu Công Việc
Requirements:
- Graduated in information technology related field
- Strong at reporting by email, file, and telephone to managers in HCMC
- To challenge with this, you have more than 1 year of experience in this field of work
- Good English communication, Soft - skill to communicate well with customer and vendor
- Documentation skill
- Character:
- Punctual, reliable
-The person who can follow rules and procedures
- Motivated, good teamwork, management, and trouble skills+ Willing to learn
- Familiarity with those products is an advantage: Cisco, Fortinet, Juniper, HPE,
DELL, Lenovo; NEC or Panasonic PBX; Microsoft
Yêu Cầu Hồ Sơ
- CV xin việc (yêu cầu có ảnh trang trọng) - CCCD (bản sao công chứng) - Sơ yếu lý lịch bản thân - Giấy khám sức khoẻ (Không quá 6 tháng) - Bằng cấp liên quan (bản sao công chứng)
